How To Create Service Request In Oracle Apps
Create service request through api. Some Oracle Applications products do not allow you to create request sets.
To submit a request.
How to create service request in oracle apps. Oracle Auto Service Requestincluded with Oracle Premier Supportis the fastest route to restoring system availability if a hardware fault occurs. To log a Renewal Service Request to Oracle click on the Create a Renewal Service Request link at the lower right side of any article such as this one. Take advantage of a secure expedited diagnostic process with automatic service request generation priority service request handling and automatic parts dispatchat no extra cost.
OFS Support is waiting for the customer to update the Service Request. My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts. These products do not have the Request Set window available.
Use the Copy a Prior Request. I Do Not Agree I Agree. How to Create a Service Request for Oracle Cloud.
The Service Request module is integrated with the return material authorization RMA module in Oracle Order EntryShipping. My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts. Using Jdev 10g create Java Client for Web Service Currency Exchange Rate Using Jdev 10g create Java Client for Web Service Currency Exchange Rate Create a new Application Workspace and Project New - Business Tier - Web Services - Web Service StubSkeleton Enter the URL for the WSDL in the Wizard.
I agree to these privacy terms for the Oracle Support Chat. The statuses are as follows. The RMA that you create will be linked to the service request.
Oracle Auto Service Request. ASR resolves problems faster by automatically opening service requests for Oracles qualified server storage and Engineered Systems when specific faults occur. Check the Request option to submit single requests or choose to submit a predefined group of requests by checking Request Set.
Navigate to the Submit a New Request window. Oracle offers a comprehensive and fully integrated stack of cloud applications and platform services. The status of an OFS Service Request depends on the team who is currently responsible for taking action on it.
Select the Name of the request report or program you want to run from the list of available requests. OFS Support is working the Service. I am having around 11 years of IT experience out of which 8 years in Oracle EBS OA Framework RICE Components Development EBS JSP Customization Self-Service Customization Workflow AME JTF AK Developer SQL PLSQLBI Publisher Forms Personalization Reports ADF Alerts and having good exposure to HRMS CRM SCM and Finance related modules.
Alternatively you can use the Request Set wizard to create simple request sets. Oh no I have to create a Service Request In the daily conversations I have with customers they frequently express frustration over how tedious the Service Request creation process can be. Oracle Integrated Applications Platform Services.
The Create Tasks from Template Group window appears. Oracle Apps is My Passion Thursday 26 November 2015. If you are creating a technical service request depending on the SIs registered in your profile you will be able to create hardware SRs software SRs Cloud and Managed Cloud SRs.
By Mirella Gazzoni Customer Support Education - Oracle Support Organization. Create or replace procedure xxx_custom_regcompp_consumer_id in varchar2 --Party Number p_complaint_type in varchar2 --Service Request type. Button to take advantage of previously entered request submissions.
My Oracle Support - Version 202 to 33100 Information in this document applies to any platform. You can indicate that a particular service request involves a return then access the Returns window directly from the Service Requests window. Oracle offers a comprehensive and fully integrated stack of cloud applications and platform services.
To create a service request using the task template functionality create a basic service request navigate to the Tasks tab and then click Use Template. For other methods of contacting Oracle. Oracle Auto Service Request ASR is a feature of Oracle hardware warranty Oracle Premier Support for Systems and Oracle Platinum Services.
You use the Request Set window to create and edit request sets. Service Requests submitted for Oracle Field Service OFS Resolution. Failure CONSTANT NUMBER -1.
This document describes how to create a Managed Cloud formerly On Demand Service Request SR in My Oracle Support MOS Solution. To submit feedback or for help with any non-technical issue submit a Contact Us SRTo create a Contact Us SR click Create Contact Us SR at the top of the Contact Us Service Requests region or click Contact Us at the top of any My Oracle Support page. Refer to the users guide for your Oracle Applications product to learn how to access the Request Set window.
This short video is a demostration of how to start a new Service Request on My Oracle Support for Oracle Cloud. Service Request Create API DECLARE ACCESS CONSTANT NUMBER 0.
